Privacy Policy

Ares Comercio de Metales, S.A. de C.V. (hereinafter, “Ares Comercio de Metales”) with an address at Paseo de la Victoria 4150 Edificio B Local 1-BA Fraccionamiento Misión de los Lagos, Cd. Juárez, Chih. CP 32668, is responsible for the processing of your personal data in accordance with this privacy notice.

  1. Introduction At Ares Comercio de Metales, we are committed to protecting the privacy of our users. This privacy notice explains how we collect, use, and protect your personal information, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties.

  2. Information We Collect We may collect the following categories of personal data:

    • Identification: Name
    • Contact: Email address, phone number
    • Demographics: Postal code, preferences
    • Other: Information relevant to surveys and/or offers
  3. Use of Collected Information The personal data we collect is used for the following purposes:

    • Providing the services and products you have requested
    • Improving customer service
    • Sending promotional emails about new materials or other information we think may be of interest to you
    • Contacting you for market research purposes
  4. Information Protection Ares Comercio de Metales implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing.

  5. Use of Cookies We use cookies to analyze website traffic and personalize the user experience. Cookies do not give us access to your computer or any personal information other than the data you choose to share with us. You can choose to disable cookies in your browser.

  6. Links to Other Websites Our website may contain links to other sites of interest. However, once you have used these links to leave our site, we do not have control over those other sites. Therefore, we are not responsible for the protection and privacy of any information you provide while visiting such sites. We recommend reviewing the privacy notices applicable to those sites.

  7. Control of Your Personal Information You can exercise your ARCO rights (Access, Rectification, Cancellation, and Opposition) regarding your personal data through the following options:

    • When you are asked to fill out a form on the website, look for the box to indicate that you do not want the information to be used for direct marketing purposes.
    • Contacting us via email at [email protected].
  8. Exercising ARCO Rights and Contact To exercise your ARCO rights or if you have any questions about this privacy notice, please contact us via email at [email protected]. We will respond to your request within a maximum of 20 business days, as provided by the LFPDPPP.

  9. Changes to the Privacy Notice Ares Comercio de Metales reserves the right to make changes to this privacy notice. Any changes will be communicated through our website www.aresmetaltrading.com.


This privacy notice is in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.